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The drive towards the modern, technology-driven, multi-channel business has produced a wealth of new opportunities to capture data at every stage of the customer life cycle. Yet in our experience,

While the headlines around data security primarily warn us of malicious hackers, this type of crime only accounts for 48% of data security breaches, with the rest being the result of

There’s a lot of buzz around automation – what it means, how one goes about it, and is it worth the time and investment? Automation can certainly help people and

We all want a smarter, more productive, efficient and secure workplace. One that increases mobility and collaboration while reducing risk. But how do you get there? That depends on what

If there has been one significant change to the way in which people and businesses interact over the past decade, it’s technology. This is especially true for business technology; the

With 65% of UK accountancy practices already using or planning to use cloud accounting software, Paul Haydock, CEO and founder of DueCourse, examines five reasons why SME owners should consider

Once you start streamlining and digitising business processes, there’s no going back, and why should you? IT teams, department leaders and others routinely shift and tweak workplace eco-systems to take

The state of business is changing. Never before has it been so important for employees to stay connected around the clock, whether they’re in the office or working remotely. According

Digital technologies are transforming the SMB landscape, creating opportunities for businesses of all sizes to compete on a level playing field. Increasing mobility, changing workforce expectations and customer preferences for